All In Heating & Cooling Terms & Conditions

Privacy Policy & Terms and Conditions

Effective Date: January 1, 2020

This Privacy Policy and Terms & Conditions apply to all users of the All In Heating & Cooling website and customers who opt in to receive SMS (text) communications.

Privacy Policy

At All In Heating & Cooling, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.

Information We Collect:

Name, email address, phone number (when submitted via form or phone)

Appointment and service request details

Technical data through analytics tools (e.g., browser type, page visits)

Location information (for map embeds and service area targeting)

How We Use Your Information:

To respond to service inquiries or appointment requests

To send SMS text notifications (if opted in)

To provide updates about your scheduled services

To follow up with post-service surveys

For internal performance and website analytics

Embedded Google Maps

We use an embedded Google Map to show our location. Google may collect location or usage data in accordance with its Privacy Policy.

SMS/Texting Terms & Disclosures

Message Types: By opting into SMS, you agree to receive appointment reminders, service dispatch notifications, billing updates, and post-service surveys from All In Heating & Cooling.

Message Frequency: Message frequency may vary based on service activity.

Data Rates: Message and data rates may apply, depending on your mobile carrier.

Support & Help: For support, text HELP or email us at [email protected].

Opt-Out: You can unsubscribe at any time by replying STOP to any message. No further messages will be sent after opting out.

Information Sharing: We do not sell or share your phone number or personal information with third parties.

Verbal Opt-In Disclosure

All In Heating & Cooling collects verbal opt-in from customers either in person or over the phone. When a customer provides their phone number, our staff asks if they'd like to opt in to receive SMS-based appointment reminders, dispatch notifications, billing notices, and post-service surveys.

Customers are clearly informed that:

Message and data rates may apply

Message frequency may vary

They can text HELP for support

They can text STOP to unsubscribe at any time and no further messages will be sent

Their information will not be shared with third parties

Website/Online Opt-In Disclosure

By submitting any form on our website and signing up for texts, you consent to receive text messages from All In Heating & Cooling at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Message & data rates may apply. Message frequency may vary. You may unsubscribe at any time by replying STOP or clicking the unsubscribe link (if available), and no further messages will be sent. Reply HELP for help. Your information will not be shared with third parties.