Privacy Policy & Terms

Terms & Conditions

Effective Date: January 1, 2020

Privacy Policy

At All In Heating & Cooling, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard information submitted through this website, by phone, or through service communications.

Information We Collect

  • Name, email address, and phone number when submitted through a form or by phone.
  • Appointment and service request details.
  • Technical website data, such as browser type, page visits, and analytics activity.
  • Location information related to map embeds and service area targeting.

How We Use Your Information

  • To respond to service inquiries or appointment requests.
  • To send SMS text notifications if you opt in.
  • To provide updates about scheduled services.
  • To follow up with post-service surveys.
  • For internal performance and website analytics.

Embedded Google Maps

We may use embedded Google Maps to show our location or service area. Google may collect location or usage data in accordance with its own privacy policy.

SMS/Texting Terms & Disclosures

  • Message Types: By opting into SMS, you agree to receive appointment reminders, service dispatch notifications, billing updates, and post-service surveys from All In Heating & Cooling.
  • Message Frequency: Message frequency may vary based on service activity.
  • Data Rates: Message and data rates may apply, depending on your mobile carrier.
  • Support & Help: For support, text HELP or email us at [email protected].
  • Opt-Out: You can unsubscribe at any time by replying STOP to any message. No further messages will be sent after opting out.
  • Information Sharing: We do not sell or share your phone number or personal information with third parties.

Verbal Opt-In Disclosure

All In Heating & Cooling may collect verbal opt-in from customers either in person or over the phone. When a customer provides their phone number, staff may ask whether they would like to opt in to receive SMS-based appointment reminders, dispatch notifications, billing notices, and post-service surveys. Customers are informed that message and data rates may apply, message frequency may vary, they can text HELP for support, they can text STOP to unsubscribe at any time, and their information will not be shared with third parties.

Website/Online Opt-In Disclosure

By submitting any form on this website and signing up for texts, you consent to receive text messages from All In Heating & Cooling at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency may vary. You may unsubscribe at any time by replying STOP or clicking the unsubscribe link if available, and no further messages will be sent. Reply HELP for help. Your information will not be shared with third parties.